Frequently Asked Questions
Childhood Memory Preservation App
What is Love, Peapie™?
Love, Peapie™ is a private childhood memory preservation app designed to capture life's precious moments and preserve them for generations to come. Save photos, videos, letters/milestones, and voice notes in a personal Collection that can be treasured for years to come.
How do I get started?
Download Love, Peapie™ from the Apple App Store or Google Play. Create your account, choose a subscription, and start building your Collection of memories.
You can also invite family and friends as Guests to share in those special moments.
Is Love, Peapie™ available for iPhone and Android?
Yes! Love, Peapie™ is available for both iPhone and Android devices through the Apple App Store and Google Play.
Can I use Love, Peapie™ on my computer?
Love, Peapie™ is designed for mobile devices. Account creation, uploading memories, and managing your Collection take place within the mobile app.
Memories & Collection
What is a Collection?
A Collection is your personal space within Love, Peapie™ where you can preserve photos, videos with their associated chats, as well as letters/milestones, and voice notes. It's a place to keep special memories organized and accessible for years to come.
What memories can I save?
You can preserve photos, videos as well as their associated chats, as well as letters/milestones, and voice notes. Family and friends can also participate in chats about shared photos and videos, adding their own thoughts and recollections. Whether it's a special milestone, an everyday moment, or a heartfelt message, Love, Peapie™ helps you keep those memories and meaningful chats together in one Collection.
Can I add memories from years ago?
Absolutely! You can upload older photos, videos, letters/milestones, and voice notes and assign their original dates. Whether a memory happened yesterday or decades ago, it deserves a place in your Collection.
Who can see the memories in my Collection?
As the Collection Owner, you have access to everything in your Collection, including photos, videos, chats, letters/milestones, and voice notes. All invited Guests have the access to photos, videos, and their associated chats. Letters, special milestones, and voice notes will always remain private and accessible only to you.
What can I upload to my Collection?
You can upload photos and videos, write heartfelt letters to preserve your thoughts, feelings, and special milestones, and record voice notes to capture memories in your own voice. You can even associate a voice note with a particular letter, making those memories even more meaningful.
Invite family and friends as Guests to view photos, videos, and their associated chats. Guests can participate in chats by adding their own thoughts, reactions, and special recollections.
Can I change or delete a memory after uploading it?
You can manage your Collection by updating or deleting memories. Deleted content will no longer be available in your Collection. Deletion may affect previously created Keepsake Books and their QR-linked media. This is discussed in detail below in the Keepsake Book section.
Guests & Sharing
What is a Guest?
A Guest is a family member or friend you've invited to participate in your Collection. All invited Guests have the same access to photos, videos, and their associated chats, allowing them to share thoughts and reactions. Letters/milestones, and voice notes remain private to the Collection Owner. Guests can participate without purchasing a subscription.
How do I invite someone to my Collection?
You can invite family and friends directly through the Love, Peapie™ app using their email addresses. They'll receive an invitation to download the app and join your Collection as a Guest.
Can Guests upload their own memories to my Collection?
No. Only the Collection Owner can upload photos, videos, letters/milestones, and voice notes. Guests can view photos, videos, and their associated chats, and participate in those chats, but cannot upload their own memories to your Collection.
If a Guest wants to preserve their own memories, they can create a separate Collection with a paid subscription.
Can Guests participate in chats about my memories?
Yes! Guests can participate in chats associated with photos and videos in your Collection. It's a wonderful way for family and friends to share their thoughts, reactions, and special recollections.
Can I remove a Guest from my Collection?
Absolutely! As the Collection Owner, you control who has access. You can remove a Guest at any time, and their access to your Collection will end immediately.
Do Guests need to pay to participate?
No! Guests can join an Owner's Collection for free. They simply need to download the Love, Peapie™ app, create their Guest account, and accept the invitation.
Keepsake Books
What is a Keepsake Book?
A Keepsake Book is a beautiful way to bring your treasured memories together in one place. Love, Peapie™ allows you to create a personalized book featuring photos, videos, letters, special milestones, and chats from your Collection, with QR codes that bring videos and voice notes to life.
How do I create a Keepsake Book?
As a Collection Owner with an active subscription, you can select a date range, choose a cover photo, and give your Keepsake Book a title. Love, Peapie™ then creates a PDF of your selected memories that you can save or have professionally printed.
What can I include in my Keepsake Book?
Your Keepsake Book can include photos, videos, letters, special milestones, voice notes, and chats shared throughout your Collection. Photos, letters, milestones, and chats appear within the pages of your book, while videos and voice notes are accessible through QR codes that bring those memories to life.
Voice notes associated with letters appear as QR codes on the same page as their corresponding letters.
Can I order a physical Keepsake Book?
Love, Peapie™ creates your Keepsake Book as a PDF. Love, Peapie™ also gives you a convenient option to use a third-party printing service to create a physical book.
Printing, payment, and shipping are handled by the third-party printing provider.
Can Guests create Keepsake Books?
Guests can purchase a Keepsake Book PDF containing photos, videos, and associated chats from the Owner's Collection. Letters, milestones, and voice notes remain private to the Collection Owner and are not included in a Guest's Keepsake Book.
All QR codes associated with videos will also be available in the Guest Keepsake Book.
Will the QR codes in my Keepsake Book continue to work years from now?
Will the QR codes in my Keepsake Book continue to work years from now?
Love, Peapie™ is designed to preserve your memories for years to come, including videos and voice notes accessible through QR codes in your Keepsake Book.
If you have purchased a Keepsake Book: QR codes associated with that book are intended to remain active, even if your subscription expires or your account becomes inactive. This allows you and your loved ones to revisit those special memories years into the future.
If you have not purchased a Keepsake Book: No Keepsake Book QR codes will be generated or activated, and no long-term QR-linked access will be established.
If you permanently delete your account: QR codes associated with previously purchased Keepsake Books will be deactivated, and the linked media will no longer be accessible.
Our goal is to preserve the memories you've entrusted to Love, Peapie™ while respecting your decisions about account ownership, privacy, and permanent deletion. Long-term access remains subject to applicable retention policies and technical availability.
What happens to my Keepsake Book if I delete my account?
Your Keepsake Book remains yours to treasure, even if you delete your Love, Peapie™ account.
If you have previously purchased a Keepsake Book, the QR codes associated with that book are designed to remain active for years to come, allowing you and your loved ones to continue accessing the linked videos and voice notes even after your account has been deleted.
If you have not purchased a Keepsake Book, no long-term QR-linked media access will be maintained, and your content will be subject to our standard account deletion and data retention policies.
Long-term QR access remains subject to technical availability and applicable retention policies.
Subscriptions & Account Management
How much does Love, Peapie™ cost?
Love, Peapie™ offers affordable monthly subscriptions, with storage options to fit your needs. Visit our Pricing Policy to explore available plans and choose the one that's right for you.
Do Guests need a subscription?
No! Guests can join an Owner's Collection for free. A paid subscription is only required if they want to create and manage their own Collection.
What happens if I cancel my subscription?
Your Collection becomes read-only when your paid subscription ends. You and your Guests can continue viewing previously accessible memories, but you won't be able to add new content or participate in new chats until you reactivate your subscription.
Can I change my subscription or storage plan?
You can select a subscription and storage plan that fits your needs. Available plan changes and pricing are displayed within the app.
Can I delete my Love, Peapie™ account?
You can permanently delete your account directly through the Love, Peapie™ mobile app by going to Settings > Privacy & Security > Delete Account.
Please note: Account deletion is permanent, and there is no recovery period. Deleting your account may also affect associated Collections, family members, shared memories, and access to digital content linked to Keepsake Books.
If you have an active subscription through the Apple App Store or Google Play, you may need to cancel it separately.
For complete information about account deletion and its consequences, please visit our Account Status page before proceeding.
What happens if I don't use my account for a long time?
Love, Peapie™ has account inactivity and data retention policies designed to balance long-term memory preservation with responsible data management. You can review the details in our Account Status and Data Retention information.
Privacy & Security
Are my memories private?
Yes! Your Collection is designed to be private. You control which Guests you invite to your Collection. All invited Guests have access to photos, videos, and their associated chats. Your letters, milestones, and voice notes remain private and accessible only to you.
Who can access my Collection?
Only you and the Guests you invite can access your Collection. As the Collection Owner, you have access to everything. All invited Guests have access to photos, videos, and their associated chats. Your letters, milestones, and voice notes remain private and accessible only to you. You can remove a Guest from your Collection at any time, thus removing their option to view your special memories.
How does Love, Peapie™ protect my information?
Love, Peapie™ uses security measures designed to protect your personal information and stored memories. Access to user content is restricted, and information is handled according to our Privacy Policy and applicable security procedures.
Does Love, Peapie™ share my photos and videos with advertisers?
Absolutely not! Love, Peapie™ may display advertising within the app, but your private photos, videos, letters, special milestones, and voice notes are not provided to advertisers for their promotional use. Please review our Privacy Policy for details about advertising and data practices.
Can invited Guests see my letters, milestones, and voice notes?
No. Your letters, milestones, and voice notes are private and accessible only to you as the Collection Owner. All invited Guests have access to photos, videos, and their associated chats.
What happens to my Collection and personal information if I delete my account?
When you request account deletion, your account enters a 60-day recovery period, during which you can cancel your request. Guest access to your Collection ends immediately.
If you have not created a Keepsake Book, your Collection, account, and associated personal information will be permanently deleted after the recovery period, subject to applicable legal requirements.
If you have created a Keepsake Book, you will have the option to preserve the videos and voice notes associated with its QR codes, allowing those memories to remain accessible through your Keepsake Book, or permanently delete them. All other Collection content and associated personal information will be deleted according to our retention policies and applicable legal requirements.